FAQ | On the Table
How do I access my Virtual Table(s)?
Please go to the My Tables page and click the Hopin Session link on the Table that you would like to attend.
What is Hopin?
Hopin is the virtual platform that will host On the Table 2020. It is similar to Zoom, but offers more of a community feel.
What do I do if I am having trouble?
There is more than one way to get help:
If you are on Hopin, you can go the Expo tab and click Tech Support. Once there type your issue in the chat and someone will be with you momentarily.
Go to the support page of this website by clicking here and submit a message that will go directly to the Tech Support email and someone will be with you momentarily.
I cannot find my session or the link is missing.
If you cannot find your session or your link is missing, first try going to the My Tables page and finding your link.
Can I use my mobile phone to access Hopin?
We are recommending that you use a laptop or desktop with Chrome Browser or Firefox.
How to pick the right leather for you
Leather hides come in many different colors, textures, finishes, & weights. Below I've described the leather finishes I carry in my shop. You can also now watch a video of each color I have in the shop at my youtube channel. This can help you decide which is best for you.
What does Glossy pull-up mean?
What is Horween?
The Horween Leather Company has set the standard for the highest quality leathers since 1905. Offering a wide range of dynamic finishes. All of the leather is processed at their location on the corner of Elston and Ashland in Chicago, Illinois, USA.
What is Nubuck?
Transforms to Caramel??
This means the leather is vegtable dyed and waxed letting the leather's soft natural color shine through. These products will start very light in color but over time will absorb the natural elements around them and transform into a deep caramel color after a few months to years.
What does soft with texture mean?
This yummy leather is so SOFT to the touch it feels like its going to melt in your hands. It is super relaxed and has less structure than my other leathers so I only use it in my smaller bags.
What does 'WC' stand for?
Do I need to make a reservation in advance?
To avoid disappointment it is highly recommended that a rental vehicle be reserved in advance.
What type of Driver's Licence do I need to rent a vehicle?
Mareeba Car Rentals recognises all current non-provisional and non-probationary Australian driver's licences and current overseas licences.
Accepted Driver's licences must be in English with a photo, not expired and produced at the commencement of the rental. Should the valid driver's licence be in another language or have no photo we will accept a certified translation in English or an International driver's permit.
Should the licence not have a photo, an International Driving Permit must accompany it.
What licence is required to drive the Pantec removalist truck?
Only a standard car licence is required to drive our removalist truck!
How old do I have to be to rent a vehicle?
All drivers must be at least 21 years of age but not over 80 years of age and have no less than 12 months driving experience.
Who can drive the hired vehicle?
Only you or an Authorised Driver can drive the vehicle.
Allowing anyone who is not an Authorised Driver to drive constitutes a major breach of the Rental Contract that excludes you and any Authorised Driver from all entitlement to Damage Cover indemnity.
Do you offer any long term rental discounts?
We do! The rates on our website do vary depending on the length of rental you are quoting.
In simple terms, the longer you need a vehicle for, the cheaper the rate.
Call us on 0456 595 338 to enquire about long term rentals.
Am I covered by insurance when I rent a car?
All vehicles rented come with a standard cover that limits the loss or damage liability payable by you in the event of loss or damage to the car to between $3,000 - $4,000, depending on the vehicle class.
You can reduce your damage liability for an extra daily fee. For full details on damage cover view our full Terms & Conditions.
Can I drive the vehicle on unsealed roads?
No, our vehicles are not permitted to travel on unsealed roads.
Any damage to overhead, under-carriage, or damage caused by water is not covered by any damage liabilities and are the responsibility of the renter.
How much deposit / security bond am I required to pay?
At the start of your rental you will be required to pay for the total hire charges plus an additional security bond of $500. The security bond will be held on your credit/debit card until the completion of your rental agreement. Charges will be processed after completion of the rental and if applicable the unused portions of the security bond will be released.
Mareeba Car Rentals will send an electronic message to your bank on the day you return the vehicle requesting the release of the funds. Depending on your bank, this may take between 7 - 10 business days.
Please check with your bank for more information.
Is there a daily kilometre limit?
Yes, our vehicle hire (excluding the truck) includes 250km travel per day free of charge. For travel outside the Cairns / Tablelands region there is a limit of 200km per day.
Truck hire includes 200km travel per day free of charge.
Any excess kilometres are charged at 30 cents per kilometre.
Can I drop off a hire car after hours?
Yes, we have after hours drop off available!
Please ask us about this service at the commencement of your hire.
What if I have an accident?
If you are involved in an accident, you should do the following:
- Call Mareeba Car Rentals on 0456 595 338, and immediately contact the police in case of third party liability and the emergency services in the event anyone is injured.
- Do not leave the vehicle without making sure it is safe.
- Write down names and addresses of all people involved and any witnesses. Never admit liability.